Thank you very much for prompt and courteous service, we have passed your name along to our friends.
Just a short note to tell you how it was a pleasure doing business with your company and meeting you and your father, it was the type of service that is not very common any longer, and it is well worth the trek to Buffalo.
I will certainly keep all my tire business for you!
I have an unusual wheel size and I shopped around plenty in the Toronto area for new tires (Pirelli P6 is the factory
issue). When I allow for a 20% currency exchange, my all in after tax savings was $63.49 per tire! I saved $253.96 against the best price I could find in the GTA. I was in and out in less than an hour, the service was great, the people
are friendly and the overall experience was perfect!
I 'd just like to say again that while low prices are a factor in my buying decision, I was more impressed and swayed by the way you do business. It is refreshing to find a business that makes the customer feel like king and that remembers, "Customers make pay days possible". Good prices, great service from the first email to the wave good bye, not much more need be said.
Below is a copy of what I posted in 2 VW van groups I belong to. These groups are where I started my tire research back in early Jan. Feel free to use it on your website.
I had my new Hankook RA 08 195/75R14C tires installed last Sat. With only the 150 m. drive from Buffalo NY to Barrie ON under my belt it's hard to give an opinion, but the difference from 4 mismatches to new was evident 10" out of the tire shop lot.
With the moderator's kind permission I would like to give the tire shop an unabashed plug simply because they seemed very keen to EARN my business. Bailey Tire in Buffalo is worth a look for any Canadians living in the Golden Horseshoe for any tire needs. The prices are much lower than tire prices in Canada and the 10% discount offered to Cdn. customers offsets the exchange rate. My RA 08's were never imported to Canada and at $500 US for 5 tires, all in, I think I drove away with a great deal and I know I got great service!
1980 VW Camper
Hankook RA 08 195/75R14C
Thank you so much in getting me hooked up with the tires. The Nexen 5000's you recommended is smooth and quiet, and the 215/45/R17's that were put on my car were $275CAD less than an identical set costs in Toronto.
I also appreciated being in and out in under an hour, no hassles, no hidden surprises on the bill, and the free wi-fi access as the car was being worked on. Tires were balanced perfectly, no shaking at all for the entire drive back.
Victor from Toronto.
Just wanted to say that the trip to Buffalo was worth it.
The tires you recommended are great, as was the price and service.
I've already recommended you to friends and will definitely use you again in the future.
A note of sincere thanks for such quick and friendly service last year.
A phone call to you, you gave us a great price, a short drive to your shop and presto we had new tires. Nokian’s we got them in November and tested them throughout the winter, my husband and I are impressed, they are amazing. We felt very safe, they hug the road and don’t slip. I thought they would be noisy in the warmer temperatures, but they aren’t, today is 28 celcius.
Even with the exchange rate we saved $458 and we got the most current model which was not available in Canada. Plus we filled up with cheaper US fuel!
Call us happy in Oakville.
Joni & Axel Krueger
Dan, Just a quick note to thank you for the great service!
I really appreciated the effort you put in to help me select the perfect tires for the Cayenne. After regular business hours is the only chance I get to deal with this stuff so it was great that you were available!
I think your personalized approach to the business will keep customers coming back!!!!
Just Shawn Evans thanking you for the tires on my 99 Viper. The service was excellent and the tires are performing well. I'm sure that we will do business in the future and I'll let other people know about you. Take it easy.
Just a quick note to say that I was very impressed with the professional courteous service at your shop. Having set up the appointment you had the bay ready for me to drive right in even though I was running a little late, so I was out of there without any delays and able to pick my wife up from the airport on time.
Price (for 4 pirelli tires) was very competitive, and basically saved a bundle compared to the dealer price here. Overall I would give you a 5 star recommendation and definitely pass you on as a reference for anyone wishing to purchase
a set of tires.
All the best!
Just want to thank you for the great service we received when we arrived at Bailey Tires.......You went up and beyond to accommodate our needs.......I will recommend you to anyone here looking for tires.....plus we saved money
Jim and Sylvia
I just want to let all Canadians within driving distance of Buffalo know that Bailey Tire is well worth the drive for those new tires. I received a prompt reply to my email and after a quick phone call we were on our way with a next day appointment.
We arrived an hour early so we stopped in anyway. Dan Jr. showed me the awesome new Yokohama tires and said we can get you in now. 45 minutes later we were ready to go. Unbeatable combination – great prices on the best tires – prompt efficient work - knowledgeable and very friendly father/son combo.
THANKS GUYS – I’ll let my friends and family know where to get their tires.
Eric S (Woodstock, ON)
Again, I want to thank you for the prompt service and great recommendation for new the rubber for my Infiniti G35. Doing some business in the area, so it was a no brainer.....
The tires work great, saved over $300 and would recommend Bailey Tire to any Canadian that needs new tires.
P.S - don't worry about Customs at the boarder - tires get dirty enough with the short drive to the boarder ;)
Will do again,
Hi Dan Jr
Thanks for the great service and price , going the extra mile to get the rims that I wanted and recommending the proper tire for my needs. You saved me a bundle of cash . I will be back in the fall for a set of snows.
I suggest you give Dan a call you will not be disappointed.
I wanted to pass along my thanks to your team. I visited your garage in July, two days after ordering 4 TOYO Proxies S/T for my Durango and was very pleased with the service and price. I especially appreciated your patience as we had gotten caught in some bad weather in Canada and arrived about 1 hour before closing. The tires are great and I will definitely be using your service in the future. I also will not hestitate to recommend you to anyone needing tires.
What a great store, what terrific service. They opened on Sunday by appt. to service my needs. Service was quick and efficient and the price was exactly as quoted.
Jim from Toronto
I was looking for tires for my 2005 Ford 500 and decided to buy 4 new tires while in Pittsburgh. I couldn't find a set of tires when in Pittsburgh but I did price them at a few suppliers. When I got back I found Bailey Tire in Buffalo after pricing some of the competitors and gave Dan at Bailey Tire a call. Got a good deal on the tires but also got great service and will return. In fact I will go back for a front end alignment.
Great deal for Canadians.
Dale in Hamilton
thanks for the quick and efficient job replacing the tires on my XC70. The new Nokians are great - very smooth. I'm looking forward to trying them out in the snow - hopefully not too soon! I'll recommend your shop to my friends and neighbors.
Hi Dan Jr.
just wanted to thank you and your team for the best customer service my family has received to date. Not only did you and your team pull through for us, you guys did it with ginuine care. The lug nuts in our yellow dodge SX had been tightened to hard and rounded by a previous auto shop. It looked hopless, but your boys managed to get those tires off and replaced. I have already recomended your shop to all my family, friends and co-workers. I'll be calling on you soon to have my tires changed on my 06 Suzuki Grand Vitara...cheers!
If I can feed any business your way I will. I saved 25% on a set of tires with you for my Jag over the best price I could find locally. The drive was worth it.
Best of all I was expecting to wait for at least 1 hour but you had me out much faster.
I will be needing a set of winter tires for my SUV so I will be contacting you soon.
Dave from Oakville
Just a note to thank you for the great service you provided us with this past Saturday. We are very pleased with our General Grabber HTS tires you put on our Santa Fe. They ride great and are very quiet. I figure we saved around $300 - $350 on our purchase. We will definitely recommend you to our friends.
Steve, Patty and Kevin
Just wanted to say thank you to you and your staff for your excellent service in installing the Nokian WRG2 tires. Everything was completed in just over 1 hour. It was well worth the trip to Buffalo to save over $200 (after exchange). I will be contacting you very soon for new tires for my daughters car.
Thanks for the quick service , the appointment was right on time ,
many Doctors could learn from your operation.
Orangeville , ON
Good morning guys;
Dan (both Jr. & Sr.), I just wanted to take a moment and thank you guys and your team for the fantastic service on the weekend, thank-you very much!
For those of you reading the testimonials on this website,… if you’re from Ontario you’ve heard this before,…”It’s worth the drive,….”
I had the PLEASURE of doing business with the guys at Bailey Tires this past weekend and my entire experience was nothing shy of amazing! The price, the tires and especially the service were all fantastic. What a welcome change;… dealing with people who understand what Customer Service is really all about. It was such a refreshing experience to deal with people who appreciated my business and made that so obvious! The service was fast and professional (I was in and out within an hour and that would have been even faster if I hadn’t keep them talking and enjoying their conversation), the tires are great and to top it all off I saved well over $300 on my purchase!!! I purchased 4 Toyo tires that were installed on my son’s car and a Blizzak snow tire that was installed on a rim I brought down with me.
I have already and will continue to recommend Bailey Tires to my family & friends and I know where I will be getting all my tires in the future! Thanks again for a wonderful experience!!
Just a thank you to you and your staff for the way you looked after me. Tires run really smooth.
We are enjoying thanksgiving here and I wish you and yours a good one, too.
Will be in touch again when need rises.
The tire was great and thanks for the service .I have recommended your shop to my friends, and I have given your contact information to two of them. Their name are Patrick Lai and Wang Yang. They might contact you soon and please arrange a service if they need.
Picked up snow tires and rims on Saturday – these guys are great to deal with and are located in a nice area in Tonawanda. Good prices & good service, I will be calling them again next time I need tires.
Save the $$on the tires and wife can spend it in the Niagara&Buffalo malls so is a WIN-WIN
Give them a try – am glad I did!!
The Xi2 runs smooth with almost no road noise like summer tires. Thank you Tony for the balance job, very smooth on high speed.
Very friendly business, trust worthy, reasonable cost. We will come back again.
Gone through custom with a small question to answer about new tires. No extra tax though.
Thank you guys
Dan Jr and Dan Sr,
I just wanted to say thank you for such a positive experience in buying tires for my Toyota 4Runner. The drive was well worth the savings that you offered over any retailer in Ontario and the top notch service I received is practically unheard of anywhere locally. You were both very patient and understanding especially considering the fact that we were an hour late for our appointment.
Most other shops would have made us wait, but not you, you took the car straight in and had us out in no time with a great deal of professionalism. I will definitely be recommending your services to my friends and family in the future.
Take care...and I will see you soon for the Taurus,
Jason, Michelle and Gabrielle
Everything is great. Tires run well and as you mentioned are not overly noisy on the dry pavement. We do appreciate you accommodating our late arrival due to the border delay.
I have already passed your website and info onto a number of others who were very surprised to hear about the savings over Canadian pricing. We’ll definitely be back again and hopefully you will also have some referrals from others...
Thanks again for the great service!
Liz & Ian Doyle
Thanks, we like the tires.... made a huge difference. We will definitely recommend you to anyone we know looking for tires, I am sure that we will see you in the near future for our other vehicle.
Geoff & Tracy Coleman
I purchased Yokohama Avid TRZ's (4 Tires) they are great, smooth, quiet, no problem with traction and really pretty good in snow too, after all they are all season and not snow tires. Secondly, you replaced my brakes on my Buick Allure and I am equally as happy with that work too. You provided quality products with professionalism, very knowledgeable about products and their performance I listened to your recommendations and I'm glad I did. All for a much better price than I could gotten here in Hamilton even considering exchange and gas to visit your location. Thanks for everything, I will refer my friends to you, for sure.
Anyway, I wanted to let you know that we had a snow storm couple days ago and the XI2 snow tires work perfectly on snow and ice. I highly recommend these tires to anyone. Another benefit, they run nice with no road noise on dried road.
Also, thank you for a great balancing job.
About the tire pressure light keeps coming on. This happens because there should be pressure sensor inside each tire (the stem should be metal type and sensor attached to the other end of stem). I found out that the Summer tires have these sensors but not the Winter tires. No sensor the monitor won't work. Thus, there is no fault from these snow tires.
We will certainly come back again for our tire needs. Also, thanks for helping us to pass border with our old tires.
Thanks again for everything
Good afternoon Dan (jr),
I meant to send you a thank you message sooner this week......
I wanted to thank you for your patience and assistance on Saturday.
My fiancee is thrilled with her tires and equally so with the cost.
I was very impressed with your service and flexibility with our delayed arrival.
Thanks again for everything and I will make it a point to contact you in the future for any tires/service we need.
To the team at Bailey Tire,
This note is a bit late but I didn't want to forget to thank you. You installed rims and winter tires on my Toyota Venza in late 2009 and I could not be happier with the service, quality of work, and competitive price. A friend of mine referred me to you after you installed his tires to his great satisfaction. I traveled from Mississauga (just west of Toronto) to your shop in Buffalo and it was worth the trip.
The rims that you ordered for me arrived within the time you specified and there was no need to juggle my schedule. I was particularly grateful for your courteous manner on the telephone and for the fact that you had me in and out faster than I expected. It made my wife happy to have me home sooner.
Thanks a million. I have been recommending you to friends and will continue to do so.
Thanks for juggling your appointments on Friday and fitting me in after I arrived an hour late. The tires are fantastic and handle very very well for all seasons. I've pushed them pretty hard already. I've already recommended you to everyone in my office and I'll continue to preach the benefits of your shop until everyone I know knows that the best place to get tires is in Buffalo!
I wanted to thank you guys for the extremely high level of service you provided. I had been shopping around for a while and found that your prices beat any local shop by over $200. There aren't too many shops which will go the extra mile like Bailey Tires did.
Your work was quick and the new tires are amazing! I would highly recommend any Canadians to check out your store & I will be recommending you to all my friends here in Toronto.
Thanks again for everything!
Good Morning Dan,
As you are aware, I came down yesterday for the tires I ordered from you.......... an hour earlier than previously arranged appointment time, but, your guys fit me in right away without delay. Thank you for the quick service.
What an improved difference in road holding and ride quality with these new ‘Optimos’ over what I was riding on before. ..........I took a few of your business cards.........will recommend you whenever I can. Have a nice day.
~~F r a n k G.
I just wanted to thank you for the service that you provided on Friday afternoon. I arrived at 1.55pm for my 2.00pm appointment and your guys took my keys and showed me to the waiting room where I sat to drink the coffee that I had with me. I barely had time to drink it as my Envoy was out of the bay at 2.15pm and I was on my way by 2.20pm. Your guys were very pleasant, helpful and efficient and your prices were the best around.
Now that I have had my tires for a week now and put 1700 kilometers on them I thought I might just give you an update.
- As you suggested the tires ran smoother and quieter
- Fuel was slightly better
- Road noise much less
- Steering improved, much more positive feel of the road
- Been through mud, slush and very heavy rain, Great performance
Overall experience at your shop
- Had car on hoist a couple of minutes early
- Last minute oil change and filter performed
- Tires mounted and balanced
- Out the door in 45 minutes
Savings on Tires
- Not really sure but I would think considerable over Canadian pricing
- Service Experience Priceless
Thank you very much you people know what you are doing
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